Contact support

Any questions? Remarks? Or suggestions?

Write us a message and our team will get back to you within 24 hours.
Status: All systems operational
Get an overview of last changes and changelog overall?
Open Changelog
Message has been sent.
A Dropship representative will reach back to you within 24-48 hours.
Message has been sent.
Oops! Something went wrong while submitting the form.
Status: All systems operational
Get an overview of last changes and changelog overall?
Open Changelog

Frequently Asked Questions

Can't find what you're looking for?
What is Dropship?

Dropship is a platform that enables you to do product research to find your next product to sell

With Dropship, you can:

  1. Perform product research through millions of products
  2. Track everyday sales of stores and products and measure their performance
  3. Search and find your competitors in the market
  4. Receive up to 40 winning products every week
  5. Search through millions of Facebook ads to discover who’s making money

Dropship has a variety of tools built by sellers for sellers with the mission to help entrepreneurs start and grow successful businesses.

Additionally, you can watch this video that explains everything you need to know about Dropship.

Is there a free trial?

Absolutely, you can create an account with Dropship for free. We offer a 7-day trial that you can cancel at anytime.

Can I cancel anytime?

Yes, you can cancel your subscription at any time. In the event that you cancel, your subscription will end at the end of the current term without further charges.

What payment methods do you accept?

Dropship accepts the following payment methods through secure onsite payment processing:

  1. Visa
  2. Mastercard
  3. American Express
  4. Discover
  5. Diner's Club
  6. JCB
  7. China UnionPay

PayPal payments are not accepted at this time.

What is dropshipping?

Dropshipping is a business model that allows you to sell products without having to buy and stock up inventory beforehand.

Basically, when you get a sale on your store, you provide a supplier with the order details and pay for the product and shipping cost to have the supplier ship the order out for your customers.

This way, you won't need to buy stock in advance and that brings the barrier down for you to test many products and find winners.



We have a dedicated course about dropshipping, how to set up a store and start selling that you can watch here.

How do I find products?

Dropship offers tools to help you with the product research phase.

  1. Product Database
  2. Sales Tracker
  3. Competitor Research
  4. Portfolio
  5. Ad Spot

We have guides and short tutorials you can watch here to better understand how each tool works.

What is Product Database?

Product Database is a database that consists of millions of products.

You can view what products a store is selling and how much revenue they are making in real-time with Product Database.

It is the best way to validate if a product is in demand or not.



Watch tutorial of Product Database.

What is Sales Tracker?

Sales Tracker enables you to track the daily sales revenue of stores and products.

You can add any store or product URL to Sales Tracker and it will start tracking the sales revenue for you automatically.

A great way to track performance over time, monitor sales, and spot the next big opportunity before others.


Watch tutorial of Sales Tracker.

What is Competitor Research?

Competitor Research allows you to see all your competitors in one place, in just a few clicks.

Instead of going to Google to search for your competitors, this tool eliminates that method and saves you a lot of time.



Watch tutorial of Competitor Research.

What is Portfolio?

Portfolio is a library of hand-picked products that you receive from our team.

On Monday at 12 PM EST every week, a drop containing up to 40 winning products is released to your Portfolio.

We essentially automate the product research for you in Portfolio as we do all the work if you are tight on time.

What is the Dropship pricing?

Dropship offers a 7-day free trial. After that, our pricing plans are:



  • Basic plan ($39/month)
  • Standard plan ($59/month)
  • Premium plan ($99/month)


To view the features and compare each plan's offerings, you can do that in the Pricing page.

Can I connect my Shopify store?

Of course! You can connect one or multiple Shopify stores to Dropship and import products in one-click.


You can learn more about all the benefits of connecting your store here.

In what countries can I use Dropship?

You can use Dropship in every country in the world.

Which languages does Dropship support?

Dropship currently offers the following languages:



  • English
  • German
  • Spanish
  • French
  • Italian
  • Dutch
  • Portuguese
  • Russian
  • Chinese

To change the language of the Dropship interface, you can do that in the Settings page inside the software.

What is Ad Spot?

Ad Spot lets you explore millions of Facebook ads to find out which ones are being scaled and making money.

By filtering ads by engagement, creative type, and more, you can quickly spot winning products and opportunities

Stay ahead of the competition by seeing what's working in real-time.

Dropship customer support

We're here whenever you need us—whether it's a question, concern, or feedback. Our dedicated team is available around the clock to ensure your dropshipping success.